T&Cs

PLEASE READ OUR POLICIES BEFORE BOOKING. Policies below include : Studio locations; Pregnant Clients, arrival time; cancellation policy; expiry dates; and waitlist.

Studio locations:

We have two studios. Reformer classes are in Donore Ave and all other classes are in Cork St. All class locations are listed in the class name and in your confirmation email. It is your responsibility to ensure you attend the correct studio for your class. If you realise you have attended the wrong studio, please make your way to the correct studio (they are less than a 10 minute walk from one another). It will be at the teacher’s discretion whether you can attend the class – depending on arrival time and stage of warm-up of the class. Missed classes due to you attending the wrong location are not refundable or transferrable.

Pregnancy:

Pregnant clients can only attend classes that are listed as pregnancy-friendly. There is specific training and insurance for teaching people during pregnancy. This is a specialised service and thus only offered by a small number of our teachers.

We endeavour to open the studios 15 minutes before classes start. If you arrive after class has started your spot may have been given to a waitlist student so please be prompt.

Please cancel your class if you are not going to be able to make it (how to cancel). If you do not show up for class and have not cancelled you will be charged a 5 euro “no show” fee as well as forfeiting your class credit. We regularly have waitlists for classes and failure to cancel means someone on the waitlist doens’t get the opportunity to attend class.

We operate a 16 hour cancellation policy for Cork St classes and a 24 hour cancellation policy for Reformer/Donore Ave, including for reasons of illness or injury. Workshops must be cancelled 1 week in advance. Courses must be cancelled 2 weeks in advance. Missed course sessions are non-transferrable.

If you cancel before the outlined times, your credit will be reissued to your account. You cannot transfer a missed/late cancelled class to another session. Please don’t ask us to make exceptions, we are committed to running a sustainable studio in an expensive city amid rising costs and we work on a revenue share with our teachers so it affects their earnings too. Please also note that we charge the same for classes as reformer studios with many more machines. We strive to offer a safe, individualised and inclusive environment and this is best done with small class sizes. Thank you for understanding the necessity of our policies, which are standard across the industry.

If you add yourself to the waitlist and a spot becomes available, you will automatically be added to the class. Once you are added to the class, our usual cancellation policy applies. If you are no longer able to attend a class please remove yourself from the waitlist to avoid losing a class credit. You can remove yourself from the waitlist at any time without penalty.

All class packs have expiry dates (please see each pack for details). There are no extensions on class packs, including for reasons of injury or illness. If your class pack has expired, you credits will no longer be available for use. You must book and attend all your classes within the expiry date.